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AI Strategy for Customer Support at SAP: Enhancing Service Efficiency

Artificial intelligence has fundamentally changed how enterprises approach customer support. What once required hours of back-and-forth communication now happens in minutes—or even seconds.

Dec 4, 2025

by Emily Carter

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Transforming Customer Service: The New Frontier

Dec 4, 2025

by Emily Carter

How Will the Arrival of DeepSeek Impact CX Operations and Workflow Automation ?

How Will the Arrival of DeepSeek Impact CX Operations and Workflow Automation ?

Jul 15, 2025

by Emily Carter

Doubling Agent Capacity with Verint Agent Copilot Bots

Doubling Agent Capacity with Verint Agent Copilot Bots

Jul 9, 2025

by Emily Carter

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